Responsible entity: Balance Forge Hall, 181 Queen Street South, Mississauga, ON L5M 1L2, Canada | Business Number (BN): 823-514-976
Protecting your personal data is important to Balance Forge Hall. This Privacy Policy explains what information we collect, how it is used, and what rights you have under applicable data protection laws.
– Identity data: name, title, and organisation (if provided)
– Contact data: email address, phone number, mailing address
– Technical data: IP address, browser type, and device settings
– Usage data: pages visited, session duration, and interactions
– Communication data: inquiries or support messages
– Payment data: if applicable, handled via secure payment partners
We use personal data to:
– Respond to messages and manage service requests
– Provide relevant information and updates
– Maintain communication and customer records
– Meet regulatory or legal obligations
– Improve website reliability and performance
We use encryption (TLS), limited access control, and regular system reviews to protect personal information. Only authorised team members can access data required for legitimate purposes.
Personal data may be shared only with:
– Hosting and IT service providers under confidentiality terms
– Accounting and payment partners where necessary
– Analytics tools for anonymous site usage metrics
– Legal authorities when required by law
You may at any time:
– Request access to stored data
– Correct inaccurate information
– Request deletion where legally possible
– Limit or object to certain processing activities
– Withdraw consent for future use
– Request data portability (where applicable)
Personal data is kept only as long as needed for the purpose collected or as required by law. Once no longer required, it is securely deleted or anonymised.
Cookies are small files stored on your device to help websites function properly, remember your preferences, and gather anonymous statistics about site usage.
– Essential cookies: enable key features such as navigation and
security
– Analytics cookies: collect anonymised visitor data for
improvement
– Functional cookies: remember preferences such as language or
region
– Optional cookies: enhance content and usability for returning
visitors
You can manage or delete cookies through your browser settings. Disabling cookies may affect certain site features. For more details, visit All About Cookies.
Applies to users in the European Union and European Economic Area
Balance Forge Hall complies with relevant privacy laws, including the EU General Data Protection Regulation (GDPR), ensuring transparency, fairness, and lawful processing of personal data.
– Consent: when users actively agree to communication or updates
– Contract performance: when necessary to deliver services
– Legal obligation: when required by applicable law
– Legitimate interest: to operate and improve site usability
Under Articles 15–22 GDPR, users may request access, correction, deletion, restriction, or data portability, and may object to processing where appropriate.
If personal data is transferred outside Canada or the EEA, Balance Forge Hall applies safeguards such as Standard Contractual Clauses or equivalent data protection measures.
External service providers (hosting, analytics, communication tools) are contractually bound to maintain privacy and data protection standards.
We use encryption, secure hosting, and periodic system audits to ensure confidentiality, integrity, and resilience of data processing.
For privacy questions or data requests, contact
privacy@balanceforgehall.com
or write to:
Balance Forge Hall,
181 Queen Street South,
Mississauga, ON L5M 1L2, Canada.